Incident response

Hacked site recovery that gets you clean — and keeps you there.

Malware removal, trustworthy restores, blacklist cleanup, and hardening — with clear steps so you know what was compromised and what we changed.

Stack

  • WordPress
  • Linux
  • Cloudflare
  • cPanel

01The Problem

A compromise is urgent — and easy to mishandle.

Quick patches without root-cause work leave backdoors in place. Search engines and hosts may keep blocking you even after visible symptoms disappear.

  • Hidden persistence

    Malware reinfects because injected files, cron jobs, or database payloads were missed.

  • Blacklist warnings

    Browsers and search consoles flag your domain — traffic and trust drop immediately.

  • Exposed credentials

    Admin, FTP, and database passwords may already be for sale on automated attacks.

  • Bad restores

    Rolling back to a backup that still contains the compromise wastes time and data.

  • Unknown entry point

    Without tracing how attackers got in, the same plugin or weak access gets hit again.

  • Business downtime

    Every hour offline costs revenue, leads, and reputation — especially for ecommerce.

02Our Approach

Contain, clean, verify, harden.

We stabilize access, remove malicious code, validate cleanliness, restore from known-good state when needed, and close the gaps that allowed the breach.

  1. Triage

    Scope symptoms, hosting status, and immediate containment.

  2. Scan & isolate

    File and database review; take site offline if required.

  3. Clean or restore

    Surgical removal or rebuild from verified clean backup.

  4. Verify

    Re-scan, test key flows, and confirm no known payloads remain.

  5. Harden & review

    Patches, access reset, WAF rules, and plain post-incident notes.

03What We Deliver

Recovery work we perform.

Focused on WordPress and common LAMP/LEMP stacks.

  • Malware & backdoor removal

    Identify injected PHP, rogue admin users, malicious cron, and suspicious database content.

    MalwareWordPressForensics
  • Clean backup restore

    When removal is unsafe or faster, restore files and database from a pre-incident point — after verifying the backup is clean.

    RestoreDRDB
  • Blacklist & warning remediation

    Guidance and technical fixes to clear Safe Browsing and similar warnings after the site is verified clean.

    Safe BrowsingSEOReputation
  • Security hardening

    Updates, least-privilege access, basic WAF/CDN rules, and configuration hygiene matched to your host.

    HardeningCloudflareAccess
  • Credential & session reset

    Rotate passwords, revoke sessions, and review API keys tied to the compromised environment.

    Credentials2FAKeys
  • Handoff to ongoing care

    Optional maintenance or server management so patches and monitoring continue after recovery.

    MaintenanceMonitoringSupport

04Featured Work

Relevant projects from our portfolio.

Selected work that maps to this service — published Codereyes case studies and portfolio items only.

Featured work coming soon

No published case studies are tagged to this service yet. Browse our full portfolio or talk to us about a similar project.

05Technology

Environments we recover most often.

Typical stacks — tell us if yours differs.

  • WOWordPress & WooCommerce
  • CPcPanel / shared hosting
  • LILinux VPS
  • NGNginx / Apache
  • MYMySQL / MariaDB
  • Cloudflare

06Why Codereyes

Why Codereyes for hacked site recovery.

Calm, methodical work when the situation is not.

  • Clean-first mindset

    We would rather prove a restore is clean than rush a cosmetic fix that leaves backdoors.

  • Documented steps

    You receive a clear picture of what we found, removed, and changed — not a black box.

  • App + server coordination

    When compromise spans hosting, we can align with server management and hosting support.

  • Path to ongoing care

    Recovery can transition into website maintenance or technical support to reduce repeat risk.

  • Direct communication

    Status updates in plain language during high-stress incidents.

  • Least privilege

    We request only the access needed for recovery and recommend tightening afterward.

07Process

Typical recovery timeline.

Exact duration depends on severity, backups, and hosting constraints.

  1. Contact

    Share symptoms, URLs, and hosting details.

  2. Access

    Secure credentials and backup availability.

  3. Contain

    Limit further damage and preserve evidence if needed.

  4. Remediate

    Clean or restore; re-scan until stable.

  5. Harden

    Patch, reset access, and agree on follow-up care.

08Results

What successful recovery looks like.

Measurable stability — not promises of “unhackable.”

  • Malware-free verification

    Repeated scans and manual review of common persistence points.

  • Warnings cleared

    Browser and search warnings addressed after clean verification.

  • Closed attack paths

    Known vulnerable plugins, access, or config issues addressed.

  • Clear next steps

    Honest guidance on maintenance, monitoring, or rebuild if needed.

09Packages

Scoped to incident severity

Recovery is quoted after triage — factors include infection depth, ecommerce complexity, backup quality, and hosting access. Emergency response can be prioritized when slots are available.

Recovery is quoted after triage — factors include infection depth, ecommerce complexity, backup quality, and hosting access. Emergency response can be prioritized when slots are available.

10FAQ

Questions teams ask before we start.

Straight answers about scope, timelines, and how we work together.

Next step

Site compromised or showing malware warnings?

Share your URL, what you are seeing, and hosting details — we will triage and outline recovery options without invented timelines.

Start a Project